FAQ

ABOUT YOYOlash

What’s unique about YOYO  horse Lashes?

We offer the best horse lashes . Our fur is collected from the natural shedding/molting cycles of the Horse, which are then sterilized to ensure that they are hypoallergenic and suitable for wear.So It’s cruelty free!

How many times can LIMEEDO lashes be worn?

10-25 tims

 

How to use discounts coupons

The discount code entry field will only show during checkout. (shopping cart)

 

PAYMENT & CHECKOUT

What payment methods are acccepted?

We accept all major credit cards, and PayPal ( 100% safe) . All payments are processed through a secured checkout process. Debit and Debit credit cards are not accepted at this time. Please note for that some VISA Debit cards, an international fee may apply, the rate of the fee is determined by your card issuer.

What currency are the prices listed in?

All prices shown are listed in USD. (US dollar)

 

SHIPPING & DELIVERY

How much is shipping?

Free Shipping Worldwide over $40 , and worldwide.

When will my order be processed?

Orders received after 12-24  hours.

*Please note that during the busy holiday season, there may processing and shipping delays. and must leave right email*

How long does shipping take?

International: An estimated 7-15 business days.*

*Please note that during the busy holiday season, there may processing and shipping delays. Sometimes Shipping time is estimated and may depend on customs clearance. thank you for understanding*

Usually
USA : 7-15 days
Canada: 7-15 days
United Kingdom: 7-15 days
Australia: 7-15 days
Germany: 7-15 days
France: 7-15 days
Other country: 10-25days.

Also Rush shipping(TNT/DHL) 3-7days:but need $25.

How do I track my order?

After your payment has been received and your order has been processed, you will receive an e-mail with a tracking number, and a link to track your package.

Also contact us hello@yoyolash.com  if have any questions.

 

DO YOU SELL WHOLESALE?

Yes,  For further questions regarding wholesale you may email us at hello@yoyolash.com

 

POST-PURCHASE

We stand behind our products, which is why every YOYO purchase is backed by our unparalleled customer service and 60 day guarantee. Contact us hello@yoyolash.com  if have any questions.